What are cookies?

The website thanX by CaixaBank, of CaixaBank S.A. Succursale au Maroc (hereinafter “CaixaBank”), uses cookies and other similar functionality files (hereinafter “cookies”).

Cookies are devices that allow information to be stored and retrieved from the user’s device when browsing a website, for example, to enable its operation or to learn about your browsing habits to improve your experience on future visits.

The purposes of cookies are detailed in the section Purposes of cookies / configuration and rejection of cookies.

On this website, we use session cookies and persistent cookies:

  • Session cookies are designed to collect and store data while you access a web page. They are usually used to store information necessary for providing the requested service on a single occasion.
  • Persistent cookies are cookies where data remains stored on your device and can be accessed and processed for a period defined by the cookie controller.

Purposes of cookies / Configuration and rejection of cookies

We use technical cookies that enable the operation and provision of services offered (for example, for user authentication and identification, remembering your language or display preferences, or for security purposes), as well as measurement cookies to obtain usage statistics and understand how our website works.

We also use first-party and third-party cookies listed below. If you do not accept any of them, your experience on our website will be limited regarding the purposes specified, but we want to give you full control to decide at any time.

FIRST-PARTY COOKIES: These are those for which CaixaBank is responsible for processing the information. On this website, we use the following first-party cookies for the purposes indicated:

Collects information about user behavior during navigation (traffic logs, most visited pages, time spent on the site, etc.) to obtain metrics on site usage and improve its content.

    THIRD-PARTY COOKIES: These are those for which third parties, unrelated to CaixaBank, are responsible for processing the information. Purposes:

    Allows customizing certain features of the website to differentiate one user’s experience from another (for example, setting the browsing language, remembering recent searches, etc.).

    Click on "Save and Continue" to save the settings you have chosen.

    If you click save without having checked a box, you will reject cookies.

    You can accept/reject all cookies by clicking these buttons:

    Reject all and continue browsing
    Accept all and continue browsing

    We could not save your preferences.
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    Disabling or deleting cookies.

    Most browsers allow you to manage your preferences at any time. You can set your browser to reject or delete certain cookies according to your criteria. Links:

    Exercise of rights.

    You may exercise your rights of access, rectification, objection, deletion, limitation, portability of your personal data, withdrawal of consent, and not to be subject to automated decision-making, in accordance with the law.

    Requests can be made at our branches, through your digital banking and/or mobile app, at www.caixabank.com/ejerciciodederechos, or by writing to P.O. Box 209, Valencia, postal code 46080.

    Complaints: www.aepd.es.

    Review of the Cookie Policy.

    We will review this policy annually unless legal or other requirements necessitate more frequent updates. Significant changes will be communicated to users via an informational notice on the website.

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